Axzons expert caregiver is overseen by a dedicated Care Coordinator and our team of supervisors. The Care Coordinator is responsible for the day-to-day scheduling and care issues, and serves as your dedicated point of contact for any care or account issues.
The Caregiver will also fill out an Activity Sheet each week, and leave it in the home to be signed by either the patient or their Healthcare Proxy. Our Executive collect these Activity Sheets to double check for billable hours, add to the permanent client record for review by the DOH, and for Long Term Care Insurance reimbursement.
Our coordination executive from Axzons Homecare will make regular home visits every few weeks to get a satisfaction survey about the services being provided, pick up Activity Sheets for Long Term Care clients, and make sure the Care Plan is being followed properly.